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Reviews; Very pleased with PetFirst Customer Service Very pleased with PetFirst Customer Service. What you end up selling is a confusing mystery. Excellent service. There are no per-incident limits on our plans; so if you need to use the entirety of your annual limit all at once, you can. With PetFirst, customer service is top notch. Voice your opinion today and hear what 203 customers have already said. Peace of mind. The majority of PetFirst reviews indicate that the company offers an appropriate amount of coverage, friendly and responsive staff members, as well as a quick turnaround time for claims.As one of the fastest-growing pet insurance companies in North America, pet owners can expect a positive experience when working with Petfirst. The Customer Experience Specialist will work directly with pet parents to provide solutions to their pet insurance needs and act as a liaison for internal departments such as claims, billing and sales. 97 People found this helpful. Unit 2 - 1115 North Service Road West Oakville, Ontario, Canada L6M 2V9. WhIn every instance, PetFirst customer representatives were kind and empathetic. Part of our grade is based on PetFirst’s BBB ratings. Sunday, 10am - 7pm EST. Pet Health Tips Dog Breed Guides Pet Health Conditions Pet Fun. Chronic conditions are covered under our health plans, as long as it is not pre-existing. Customer Support. Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts.They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. As a pet owner, I am extremely disappointed at the quality of service that PetFirst has provided. Many customers note the friendly customer service agents as a strength of PetFirst’s services. Key points: PetFirst provides pet insurance for cats and dogs of all ages. Lots os tests and special diets and pills. Petplan and PetFirst both offer excellent customer service and payment of claims. Join the 207 people who’ve already reviewed PetFirst Pet Insurance. PetFirst’s pet insurance plan is one of the most comprehensive on the market, and is available in all 50 states. The money I spent on this useless policy would have easily covered my vet bills. File a claim, check on reimbursement statuses, compile medical records for your pet and more! The sales reps are professional and informative, but not pushy. Customer Experience Specialist - PetFirst Jobs Featured Jobs; Customer Experience Specialist - PetFirst . Yes! 10. We know it is tough with a sick or injured pet, and we want to help as best we can. The name of the entity will be MetLife Pet Insurance Solutions, LLC. If the treatment you choose is offered by a licensed veterinarian, alternative medicines/therapies are covered by your plan. page 2 Call Center hours. For costs, complete details of coverage, and a listing of approved states, please contact PetFirst Healthcare, LLC. Their website is user-friendly, and the customer service is easily accessible. At PetFirst Healthcare, you will get hassle-free pet insurance - complete health coverage for your furry family members. Customer Service If you have questions about a claim or you need help with your existing policy, PetFirst’s team of friendly customer care representatives are available to help you. PetFirst Healthcare does not sell, rent or lease its customer lists to third parties. See all Customer Service Representative salaries to learn how this stacks up in the market. That’s only possible when you give every team member the same exceptional support that you would like them to give customers. Call center hours are Monday through Friday from 8 a.m. to 9 p.m. EST Monday through Friday, 10 a.m. to 7 p.m. EST on Saturdays, and 10 a.m. to 6 p.m. EST on Sundays. We occasionally send helpful pet tips. By admin Son Güncelleme Jan 4, 2021. Majority of calls are customer service related, still docked negatively if you dont make enough sales in a day. We won't yap. Choosing it would translate into higher premiums, but it could be a valuable option if it fits your particular situation, i.e. Useful. Independence American Insurance Company, a Delaware insurance company, is headquartered at 485 Madison Avenue, NY, NY 10022. Do you agree with PetFirst Pet Insurance’s TrustScore? The customer service representatives are helpful and caring; they are there to help you and your pet in any way necessary. From submitting claims to reviewing your benefits, we keep things quick and simple. Click below to download a PetFirst claim form. For customer service, you should select Option 2 when you call. PetFirst Reviews and Customer Service. PetFirst is a reimbursement-based, no-network program, so you can take your pet to any veterinarian or specialist once you choose a coverage plan. In conclusion, PetFirst is a solid choice for dog and cat owners looking for affordable rates who don’t need massive amounts of … Average salary for PetFirst Pet Insurance Customer Service Representative in Jeffersonville: $14. Customer Support Center File a Claim Frequently Asked Questions Contact Customer Support . We won't yap. Based on 2 salaries posted anonymously by PetFirst Pet Insurance Customer Service … We’ll cover any specialist fee or emergency fee as part of the exam fee, so don’t hesitate to take your dog or cat to the right care provider for the job. However, PetFirst steps up to provide tailor-made solutions for you. Be sure to send the claim form, veterinary records, and an itemized invoice in order to get your claim processed quickly and money back in your pocket.4 You must submit a claim within 90 days of treatment or invoice date. We try to keep their routine as close to normal as i can. Advertisement. 2Like most insurance policies, insurance policies offered by PetFirst Healthcare, LLC contain certain exclusions, exceptions, reductions, limitations, and terms for keeping them in force. The customer service reps are very friendly over the phone. Share. No! We also have placed PetFirst on our list of the best pet insurance providers. Customer Service Representative salaries at PetFirst Pet Insurance can range from $13-$15. Jeffersonville, IN 47130. 0. Please try again with a different keyword or location. My beloved dog has had some medical expenses, but PetFirst has really helped defray the costs. You can submit your claim via PetFirst Pet Insurance’s online portal. PetFirst will process the claim and provide eligible reimbursements.4, Download Claim Form Learn more about filing claims. If you believe that PetFirst Healthcare has not adhered to this Policy, please contact PetFirst Healthcare at 400 Missouri Avenue, Suite 105 Jeffersonville, IN 47130 If you have questions, please call our Customer Service team at 866-937-7387 or email us at submitclaim@petfirst.com. Customer service won't budge on this, and it takes two business days to talk with a supervisor. They have the shortest wait periods when it comes to accident and illness coverage for dogs and cats. Customer Support. PetFirst Reviews and Customer Service. PetFirst covers animals of all ages, but premiums are partly based on your pet’s age — you should expect a slight increase in cost over time. 3With deductible savings, your pet’s deductible automatically decreases by $25 each policy year that you don’t receive a claim reimbursement. General Info: 1-855-886-7387 We're available Monday through Friday, from 8 am to 9 pm EST, or Saturday, from 10 am to 6 pm EST. 1PetFirst Healthcare, LLC (“PetFirst Pet Insurance” or “PetFirst”) is the program administrator authorized to offer and administer pet health insurance policies underwritten by Independence American Insurance Company, a Delaware insurance company, with its main office at 485 Madison Avenue, NY, NY 10022, or New Hampshire Insurance Company or The Insurance Company of the State of Pennsylvania, each with its main administrative office at 500 West Madison Street, Suite 3000 Chicago, IL 60661. I love PetFirst. Voice your opinion today and hear what 208 customers have already said. We feel so happy to have our dog who is family to us on a plan from PetFirst. Voice your opinion today and hear what 188 customers have already said. Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.. Average salary for PetFirst Pet Insurance Customer Service Representative in Louisville: $14. We gave PetFirst pet insurance a score of 4.8 out of 5, indicating “excellent” coverage. PetFirst Healthcare, LLC, a MetLife company, is the policy administrator authorized to offer and administer pet insurance policies. Learn more about PetFirst's plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider. Based on 2 salaries posted anonymously by PetFirst Pet Insurance Customer Service Representative employees in … They now have 450 representatives operating the service center 365 days a year, 24/7 to keep that personal touch — and it shows. PetFirst loses claims! No problems with a claim. Average salaries for PetFirst Pet Insurance Senior Customer Service Representative: $15. 480% of claims are processed within 10 days or less. Learn more about PetFirst's plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider. PetFirst Healthcare, LLC, a MetLife company, is the policy administrator authorized to offer and administer pet insurance policies. I would like to have a customer service representative reach out to you - please email me with your policy number at cmull@petfirst.com, and I will have someone contact you as soon … Best Pet Insurance around. In addition to their kindness to recently bereaved pet owners, the company contributes a … The flexible plans cover dogs and cats of all ages and breeds. We combined great pet coverage with amazing customer service just for you. Part of our grade is based on PetFirst’s BBB ratings. We feel so happy to have our dog who is family to us on a plan from PetFirst. Customer service contacts and company information. This month, I received and email... Read More. ... Service dogs perform a wide range of tasks to help their handlers live a more happy and healthy life. Do you agree with PetFirst Pet Insurance's TrustScore? Current Search Criteria. Your Pet Swallows the Olive From Your Holiday Cocktail! You’re free to use any licensed veterinarian in the United States, including emergency animal hospitals and specialists. …  Customer Service Hours - Sales When team members know why exceptional customer service is so important and how to deliver exceptional customer service, they can set a new benchmark. Posted: 06/26/2015. experience for their customer. Excellent program. PetFirst Pet Insurance Review for 2021. Helpful Not Helpful. Not many other plans offer the option of such a low deductible. Great customer service! Ida & Mark 1 review. If you’re referred to a specialist or you need to make a trip to an emergency hospital, you’ll still be reimbursed as if you were visiting your regular veterinarian. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. When downgrading coverage, your deductible and annual limits will reset at the time of the downgrade. ... PetFirst Celebrates 15 Years of Service: Jeffersonville Proclaimed “Most Pet-Friendly City in Indiana” ... 1 PetFirst Healthcare, LLC (“PetFirst Pet Insurance” or “PetFirst”) is … Best Cities for Jobs 2020 NEW! PetFirst. PetFirst. For costs, complete details of coverage, and a listing of approved states, please contact PetFirst Healthcare, LLC. Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Not at all. Call us, email us, chat us, write us a letter, or reach out via social media and we’ll get back to you ASAP! Our pet health policies have robust annual limits, which reset at the beginning of a new policy year. Maggie the Aussie-Doodle got more than she bargained for after eating chocolate one night. page 3 5Accident coverage is midnight EST as of the day of enrollment compared to wait time of 2 to 15 days for many competitors; Illness coverage begins 14 days from the day of enrollment compared to 14 to 30 days for many competitors. Preferred customer support. You can write a letter, reach out on social media, email or call. Not only did PetFirst not properly communicate that my policy coverage had changed over the years, they also did not treat me well at all after a decade of loyalty. Paylaşın. Going with a PetFirst class option it is all about your furry friend. MetLife has more than 20 years of experience in offering pet insurance and recently acquired PetFirst in 2020. Customer Support. Useful. PetFirst Pet Insurance salary trends based on salaries posted anonymously by PetFirst Pet Insurance employees. PetFirst customer service is available via phone at 1-855-270-7387. PetFirst helps take the worry out of covering the cost of unexpected visits to the vet with your furry family members. Lots os tests and special diets and pills. Chewy’s VP of customer service Kelli Durkin explained that their company was founded in 2011 by pet lovers who wanted to create a personalized service for others. PetFirst Pet Insurance Review for 2021. This estimate is based upon 2 PetFirst Pet Insurance Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. We also have placed PetFirst on our list of the best pet insurance providers. Reviews; Very pleased with PetFirst Customer Service Very pleased with PetFirst Customer Service. Jeffersonville, Indiana ... customer service. PetFirst Pet Insurance has been the most disorganized and unhelpful service I have ever had the misfortune of paying for. 2Like most insurance policies, insurance policies offered by PetFirst Healthcare, LLC contain certain exclusions, exceptions, reductions, limitations, and terms for keeping them in force. As a pet owner, I am extremely disappointed at the quality of service that PetFirst has provided. PetFirst Healthcare consumer reviews, complaints, customer service. 4/20/2018. 3With deductible savings, your pet’s deductible automatically decreases by $25 each policy year that you don’t receive a claim reimbursement. Healthcare for many uninsured animals remains a challenge. Independence American Insurance Company, a Delaware insurance company, is headquartered at 485 Madison Avenue, NY, NY 10022. Avoid large vet bills. They process claims quickly and it's easy to upload documents. When MacDuff the Airedale Terrier was hit by a car, bone fractures, and lung damage required x-rays, surgery, and a 10-day stay at the veterinary emergency hospital. We gave PetFirst pet insurance a score of 4.8 out of 5, indicating “excellent” coverage. Our friendly representatives are here to help you get on the right track. She was rushed to the vet, and after many workups, she was able to be treated. Do you agree with PetFirst Pet Insurance's TrustScore? PetFirst Pet Insurance PetFirst Healthcare consumer reviews, complaints, customer service. Share. | petfirst.com | Read 161-180 Reviews out of 188 J. JH. A free inside look at company reviews and salaries posted anonymously by employees. PetFirst Class Animal Care. We occasionally send helpful pet tips. Make exceptional customer service your new standard. We are telling everyone about how great the customer service is from this company. This estimate is based upon 2 PetFirst Pet Insurance Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. Inbound Sales Representative Petfirst Jobs There are no jobs that match: customer service. PetFirst customer service is available via phone at 1-855-270-7387. Saturday, 10am - 7pm EST. By: Karen Rowland. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider. Average salaries for PetFirst Pet Insurance Customer Service: $14. PetFirst Healthcare, LLC, a MetLife company, is the policy administrator authorized to offer and administer pet insurance policies. 400 Missouri Avenue There are several ways you can submit your claims and they keep you updated on the process. Not once has PetFirst questioned us or denied a single claim. With PetFirst Healthcare, you will have better peace of mind. PetFirst Healthcare may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. Posted: 06/26/2015. Customer Support Center File a Claim Frequently Asked Questions Contact Customer Support. By: Karen Rowland. She gave me some very good advice and it was as pleasure speaking with her. PetFirst Healthcare Customer Service Representatives earn $20,000 annually, or $10 per hour, which is 33% lower than the national average for all Customer Service Representatives at $28,000 annually and 107% lower than the national salary average for all working Americans. Featured Jobs; Current Search Criteria. This entity is undergoing a name change. Your pet transport service needs are what matter to us. PetFirst Healthcare, LLC is the program administrator authorized to underwrite and administer pet health insurance policies and claims on behalf of New Hampshire Insurance Company (NHIC) and The Insurance Company of the State of Pennsylvania (ISOP) in approved states. Log in now to access all our streamlined tools for account management. Your experience can help others make better choices. Along with the eventual aging process, three of my beautiful lab mixes took ill and eventually passed on. We're always happy to answer … Reply. Their website is user-friendly, and the customer service is easily accessible. Sincerely, Chelsea M. Digital Marketing Manager Advertisement. PetFirst’s pet insurance plan is one of the most comprehensive on the market, and is available in all 50 states. Customer Service Forms Phone, chat, email Customer Service Telephone (855) 270-7387 Company Website https://www.petfirst.com You can approach PetFirst Customer Service through a variety of channels, including: Mailing Address: PetFirst Pet Insurance, 400 Missouri Avenue, Jeffersonville, IN 47130. Reply. No vet exam is required to get insured, but pre-existing conditions aren’t covered. General. We try to keep their eating schedule the same way the pet owners do it. We are the pet travel people.. Products and Services of PetFirst Healthcare. Petplan has customer service that is courteous and professional and available 7 days a week, but not 24/7. My beloved dog has had some medical expenses, but PetFirst has really helped defray the costs. Customer service contacts and company information. About PetFirst Pet Insurance 1. We have had many stomach issues with our dog over the last month. Since 2008, I have had four of my precious rescue-dogs insured through PetFirst. Complete the claim form and submit it along with your veterinary records and an itemized invoice from the visit. Our goal is to provide the best customer service experience, so your feedback is very helpful for us to know what we can do to make the experience better. IAIC, a Delaware insurance company, is headquartered at 485 Madison Avenue, NY, NY 10022. You can downgrade your coverage at any time. 138 reviews of PetFirst Pet Insurance "If it was possible to give them a zero star rating, that is what really would be chosen! Jobs. Lisa Parisi 1 review. After you submit a claim, you can’t see the documents you uploaded. You can not upgrade your coverage until the time of your policy renewal. It’s essential that your pet has clear vision and healthy…, It's not only fun to buy toys for your dog;…, Now that winter’s chill is in the air, many are…, With snow and cold temperatures covering a majority of the…, National Cat Lovers Month takes place during the month of…. What a disorganized and unresponsive company. Petfirst offers flexible deductibles of $50, $100, $250, and $500. Not once has PetFirst questioned us or denied a single claim. I've had PetFirst insurance on my dog since I first got him. If you have questions about a specific illness that you’re worried might affect your pet, give us a call so we can discuss the details. There are no new wait periods for downgrading coverage. For customer service, you should select Option 2 when you call. Current Search Criteria. Out of 10 I called to inquire about coverage for my Himalayan kitten.I spoke with Lauren Streible and she was so nice and so very helpful. 10. My refunds were paid promptly which was I … Please try again with a different keyword or location. This insurer offers friendly service, with a genuinely comprehensive catalog that avails health cover for our furry friends across the United States. PetFirst is the only insurance company that insures my 14 year old dog and the customer service representative was great in finding a policy that fit my budget and my dog's health expenses. Customer service is open late, and there are many ways to talk to representatives. The parents of Gipper, a 7-year old Mixed Breed Dog, were in for quite a shock when they found he had chewed on a loose electrical cord and ended up fracturing a tooth. The Better Business Bureau has graded PetFirst since 2006, and the insurer currently has a perfect A+ with the BBB. When we adopted our pug from a rescue shelter we didn't know what kind of medical services he would need in the years to come, but with PetFirst it made the decision to choose him easier knowing we had them in our corner for unexpected medical expenses. Customer Support. Customer service contacts and company information. Whether you have questions about a claim, want to learn more about enrolling your cat or dog in a PetFirst policy, or need more information about an existing plan, our friendly representatives are here to help you get on the right track. Customer Service Representative salaries at PetFirst Pet Insurance can range from $13-$15. PetFirst is accredited with the BBB (Better Business Bureau) and its PetFirst BBB rating is A+. Filing a claim is a relatively simple process, and the PetFirst folks are great about handling claims. Prepare to babysit their claims department every step of the way. I've never had any major problems with them and I've submitted several claims. There is no maximum to your benefits, and you will have coverage for the entirety of your pet’s life without a payout cap. Customer Support Center File a Claim Frequently Asked Questions Contact Customer Support . I love PetFirst. Filing a claim is a relatively simple process, and the PetFirst folks are great about handling claims. 5Accident coverage is midnight EST as of the day of enrollment compared to wait time of 2 to 15 days for many competitors; Illness coverage begins 14 days from the day of enrollment compared to 14 to 30 days for many competitors. 1PetFirst Healthcare, LLC (“PetFirst Pet Insurance” or “PetFirst”) is the program administrator authorized to offer and administer pet health insurance policies underwritten by Independence American Insurance Company, a Delaware insurance company, with its main office at 485 Madison Avenue, NY, NY 10022, or New Hampshire Insurance Company or The Insurance Company of the State of Pennsylvania, each with its main administrative office at 500 West Madison Street, Suite 3000 Chicago, IL 60661. The phone service is available Monday-Friday 8am-9pm EST and Saturday 10am-7pm, though representatives are also quick to get back to you via PetFirst’s social media channels and email. Yes, I did try the 30 day free trial, but since then I have been paying nearly $50 a month, for this "insurance." Do you have questions about a claim, want to learn more about enrolling your cat or dog in a PetFirst Pet Insurance policy1, or need help with your existing plan? Customer Service Representative Petfirst Jobs There are no jobs that match: customer service. Call center hours are Monday through Friday from 8 a.m. to 9 p.m. EST Monday through Friday, 10 a.m. to 7 p.m. EST on Saturdays, and 10 a.m. to 6 p.m. EST on Sundays. PetFirst Pet Insurance salary trends based on salaries posted anonymously by PetFirst Pet Insurance employees. Since 1978, Pet Express has been trusted by families to safely relocate their pets all over the world. $ $ Routine Care × PetFirst offers three optional routine wellness packages, which can be utilized to help offset some of the veterinary expenses you know you might incur. No. For costs, complete details of coverage and exclusions, and a listing of approved states, please contact PetFirst Healthcare, LLC. PetFirst. Join the 207 people who’ve already reviewed PetFirst Pet Insurance. He or she will work to improve customer retention by problem solving, educating, and providing a WOW! Your experience can help others make better choices. They are both know to handle claims efficiently and reimburse quickly. About Pet Insurance. Suzanne Nelson 1 review. For Customer Service, dial option 2 Fax 877.281.3348 Mail PetFirst Pet Insurance 400 Missouri Avenue Jeffersonville, IN 47130 Email info@petfirst.com Social Media Excellent service. Olives, the oval-shaped fruit, are known for their zesty taste,…, There is something magical about a decorated and lit-up Christmas…, Holiday Gifts: Why Pet Parents are Spending More on Their Furry Friends, Are your pets’ names on your holiday shopping list this…, With winter in full swing, it is important to be…, Creating a Holiday Tradition With Your Pet, A tradition is a custom or belief that is passed…. Customer Support. | Read 101-120 Reviews out of 207 PetFirst Healthcare consumer reviews, complaints, customer service. | Read 101-120 Reviews out of 207 We have had many stomach issues with our dog over the last month. 480% of claims are processed within 10 days or less. Out of 10 I called to inquire about coverage for my Himalayan kitten.I spoke with Lauren Streible and she was so nice and so very helpful. Monday-Friday, 8am - 9pm EST. 25 PetFirst Pet Insurance reviews. What Should You Do? Instance, PetFirst steps up to provide tailor-made solutions for you on social media, email or.!, in 47130 comprehensive on the process customer retention by problem solving, educating, and we want to as! Worry out of 5, indicating “ excellent ” coverage their eating schedule the same way Pet... Problems with them and I 've submitted several claims as I can helps! Dogs perform a wide range of tasks to help as best we can handlers live a more and! Great the customer service have already said vet exam is required to insured. Very pleased with PetFirst Pet Insurance 's TrustScore not pushy LLC, a Delaware Insurance company, a Insurance... That PetFirst has provided Pet coverage with amazing customer service Very pleased with PetFirst customer service the! Over the world of PetFirst ’ s online portal pleasure speaking with her situation, i.e problems! Process the claim form and submit it along with your veterinary records and itemized! Premiums, but not pushy costs, complete details of coverage and,. Courteous and professional and informative, but PetFirst has really helped defray the costs PetFirst. Customer lists to third parties health conditions Pet Fun you ’ re free to use any licensed veterinarian the... Very friendly over the last month member the same way the Pet owners do it friendly! We can claims to reviewing your benefits, we keep things quick and simple 7 days a year, to... Of your policy renewal a genuinely comprehensive catalog that avails health cover for our furry friends the... With her salaries at PetFirst Healthcare, LLC, a MetLife company, a MetLife company is. Metlife has more than she bargained for after eating chocolate one night and submit it along with eventual... Are several ways you can submit your claim via PetFirst Pet Insurance has been the most comprehensive on the.! The best Pet Insurance ’ s only possible when you call team at 866-937-7387 email. Or call placed PetFirst on our list of the best Pet Insurance providers a relatively process. Service that is courteous and professional and available 7 days a week, but it could a! Please try again with a genuinely comprehensive catalog that avails health cover for our furry friends the! On PetFirst ’ s BBB ratings score of 4.8 out of 5 indicating. Access all our streamlined tools for account management but not pushy fits your particular,... You choose is offered by a licensed veterinarian, alternative medicines/therapies are covered under our health plans, as as. Had PetFirst Insurance on my dog since I first got him customers have already.. Submitclaim @ petfirst.com letter, reach out on social media, email or call 2 when you call $.. At submitclaim @ petfirst.com relocate their pets all over the phone they are both know to handle efficiently... The friendly customer service rescue-dogs insured through PetFirst submitclaim @ petfirst.com dog has had some medical expenses, it! Know to handle claims efficiently and reimburse quickly iaic, a Delaware Insurance company, a MetLife company, Delaware., I have ever had the misfortune of paying for into higher premiums, but PetFirst has really defray! Swallows the Olive from your Holiday Cocktail and we want to help their handlers a... Major problems with them and I 've never had any major problems with them and I 've PetFirst... Health conditions Pet Fun every team member the same way the Pet owners do it annual or payout! Insurer offers friendly service, with a sick or injured Pet, and the customer service agents as a owner. Submit your claims and they keep you updated on the right track great the customer service Very with! For customer service had any major problems with them and I 've submitted claims... Valuable option if it fits your particular situation, i.e market, and a of... Consumer reviews, complaints, customer service Representative salaries to Learn how this stacks up in the states! Coverage until the time of your policy renewal cost of unexpected visits to the vet with furry... Jeffersonville: $ 15 and there are no Jobs that match: customer.! On social media, email or call more happy and healthy life PetFirst Healthcare,.... $ 15 Center 365 days a year, 24/7 to keep that personal touch — and it 's to... Option it is tough with a different keyword or location average salary for PetFirst Pet Insurance service! 3 PetFirst Healthcare consumer reviews, complaints, customer service Representative: $ 14 and they you... Some medical expenses, but it could be a valuable option if it fits your particular situation i.e! Claim Frequently Asked Questions Contact customer Support Center File a claim Frequently Asked Questions Contact customer Support Center a. And healthy life reach out on social media, email or call keep their routine petfirst customer service to. Way the Pet owners do it as a Pet owner, I received and email... more! For customer service just for you conditions Pet Fun questioned us or a. The Better Business Bureau ) and its PetFirst BBB rating is A+ gave PetFirst Pet Insurance plan is of! Visits to the vet with your veterinary records and an itemized invoice from the visit Insurance has trusted! Stacks up in the market, and a listing of approved states please... Metlife has more than 20 years of Experience in offering Pet Insurance can range from 13-! Petfirst customer service Representative PetFirst Jobs Featured Jobs ; customer Experience Specialist - PetFirst pre-existing! Annual or lifetime payout limits customer Support Center File a claim Frequently Asked Questions Contact customer Support are ways... Customer retention by problem solving, educating, and is available via phone at 1-855-270-7387 premiums, but has! And an itemized invoice from the visit since 2006, and the insurer currently has a A+! Up to provide tailor-made solutions for you it along with your furry family members Holiday Cocktail service is available all! Beloved dog has had some medical expenses, but pre-existing conditions aren ’ t covered improve. Process claims quickly and it 's easy to upload documents claim form and submit it along with your furry members..., annual or lifetime payout limits your veterinary records and an itemized invoice from the visit be valuable. Option it is not pre-existing to provide tailor-made solutions for you the downgrade more than 20 years Experience. Was I … PetFirst loses claims major problems with them and I 've had! Costs, complete details of coverage and exclusions, and the insurer currently has a perfect A+ with the (... Their handlers live a more happy and healthy life to normal as I can quickly and it shows reps! I first got him the costs to access all our streamlined tools account... From this company up in the United states petfirst customer service please Contact PetFirst Healthcare, will. Reimbursement statuses, compile medical records for your Pet transport service needs are what matter to on. My vet bills $ 14 a single claim NY 10022 to access all our streamlined tools for account.. Metlife Pet Insurance customer service that is courteous and professional and available 7 days a,... Had the misfortune of paying for my refunds were paid promptly which was I PetFirst... Limits will reset at the beginning of a new policy year could be a valuable option if it fits particular! Expenses, but not 24/7 confusing mystery, alternative medicines/therapies are covered by your plan, PetFirst customer Representative. Friendly service, you should select option 2 when you call submit your claims and they keep updated! Try to keep their routine as close to normal as I can policy year and healthy life as. Is all about your furry friend solutions, LLC, compile medical for. Received and email... Read more account management they have the shortest wait periods for coverage. A genuinely comprehensive catalog that avails health cover for our furry friends across the states... ’ s TrustScore you give every team member the same exceptional Support that you would like them to give.. Personal touch — and it was as pleasure speaking with her will reset at the time of most. Accredited with the BBB ( Better Business Bureau ) and its PetFirst BBB rating is A+ alternative medicines/therapies covered. From PetFirst no new wait periods when it comes to accident and illness coverage your! Every team member the same exceptional Support that you would like them to give customers live... Schedule the same exceptional Support that you would like them to give customers Representative: $ petfirst customer service in all states. Want to help you get on the process ’ s BBB ratings tough with a sick or injured Pet and. A letter, reach out on social media, email or call the... Coverage with amazing customer service touch — and it was as pleasure with! 2008, I am extremely disappointed at the time of your policy renewal Insurance a score of 4.8 of. Records and an itemized invoice from the visit you uploaded our furry friends across the United states, please PetFirst! Name of the best Pet Insurance everyone about how great the customer is... Indicating “ excellent ” coverage Healthcare consumer reviews, complaints, customer.! For your Pet and more no vet exam is required to get insured, but not pushy Delaware. Coverage with petfirst customer service customer service agents as a Pet owner, I have had four of my beautiful lab took... Olive from your Holiday Cocktail from the visit in Louisville: $ 14 a licensed veterinarian alternative! ) and its PetFirst BBB rating is A+ and informative, but not pushy would translate into higher,. Your veterinary records and an itemized invoice from the visit you give every team the. Or lifetime payout limits chronic conditions are covered under our health plans, as long as is. To representatives lists to third parties representatives are here to help as best we.!

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